More important Shipping Information is listed below...
We try to ship all in-stock orders placed by noon, the same day. Backorders should ship within 30 days.
FOR DELIVERY IN THE CONTINENTAL U.S.:
- 1-7 days Ground Delivery
(For Standard Delivery we choose UPS or USPS)
- 3 days UPS 3 Day Air
- 2 days UPS 2nd Day Air
- 1 day UPS Next day Air (No morning guarantees!)
AIR SHIPMENTS U.S.A. (CONTINENTAL)
Delivery by UPS: Specify Next Day Air, 2nd Day Air, or 3rd Day Air. Payment of order must be by credit card. Shipping charges
will be added to your order at time of processing.
AIR SHIPMENTS TO CANADA
Shipping charges for air delivery will be added to your order at time of processing. Payment must be made by CREDIT CARD
ONLY. Import duties are the responsibility of the purchaser.
SURFACE DELIVERY TO CANADA
Delivery by Parcel Post or UPS where available. Payment by Credit Card or Money Order in US Funds only. NO COD's! Import
duties are the responsibility of the purchaser.
International shipping (excluding Canada) charges are calculated at time of shipment. We charge the ACTUAL COST OF THE
SHIPPING/INSURANCE plus a $2.00 surcharge. Both the United States Postal Service and UPS are used as carriers. Payment in
US funds, credit card only. All orders over $75.00 US dollars will be shipped UPS international. Import duties are the responsibility
of the purchaser. Per US shipping regulations, no flammables may be shipped overseas. Please note: We are often
asked by international customers to supply them with a second invoice that shows a lower value of goods purchased. We do not
allow this. Please do not ask us to do that for you. We thank you in advance.
Please call customer service (810-245-4070) immediately.
UPS has a fee for readdressing a package. If you ask UPS to deliver a package to an address other than the one you have
supplied us with, then UPS will charge us $5.00 and we will have to charge you $5.00. Please supply us with the address you
wish your package to be shipped to - Commercial address recommended.
Additional freight fees may apply to extra heavy or oversized packages or multiple package shipments.
Many items are marked both in our catalog and on our site with the words, "Extra shipping required" or "Extra handling
required". These items, if ordered, will mean that the rate chart used for regular orders will be ignored and we will
charge the exact shipping/insurance cost plus a $2.00 handling fee.
Any package with a longest length of 60" or longer will be assessed with a special $5.00 UPS surcharge. This is a fee that
is above and beyond the oversized fee, if it applies. For instance, if an oversized package is charged the 30# shipping rate
AND if it also has a "longest side" of 60" or more, then an ADDITIONAL $5.00 fee is added to the, already higher Oversized
Fee. This $5.00 fee does not apply to packages shipped via US Mail, but there is also an oversized rate for large packages
being shipped via the US Mail. This means that no matter which company ships an oversized package for us, you are charged
extra, above and beyond the normal shipping table rate, to ship those packages. We reserve the right to use whichever carrier
we feel will save our customers on their shipping fees. We are looking out for the better interests of our customers and that
is Good Customer Service!
A $25.00 fee will be charged for returned checks.